1. What Is Personal Data?
3. Purposes Of Using And Processing And Legal Basis
4. Categories Of Personal Data Processed By Eataly
6. Data Recipients Or Categories Of Recipients
7. Transfer Of Data To Other Countries
8. Data Retention Period
10. Rights Of The Data Subject
11. Data Controller
13. Third Party Links
14. How To Contact Us
1. WHAT IS PERSONAL DATA?
The term “personal data” means any information concerning an identified or identifiable individual person. For example, personal data includes the name, an identification number, location data, or an online identifier of an individual.
3. PURPOSES OF USING AND PROCESSING AND LEGAL BASIS
4. CATEGORIES OF PERSONAL DATA PROCESSED BY EATALY
Below is a description of the categories of personal data we deal with: - Personal data supplied directly by you as the data subject: this includes all personal data entered on the Site (to proceed with online purchases or to register), or in any case provided to Eataly in any manner (e.g. in the context of promotional activities in Eataly stores, or on the occasion of participation in one of our courses, etc.). Examples of data provided directly by you as a data subject are: name; address and telephone number; credit card data (processed only for the time necessary for your purchase, or for what is necessary in the case of periodic payments and, if the person concerned has not withdrawn your consent to such processing by changing your settings in "My account", section "Payment Methods", saved for subsequent purchases). More generally, all the data provided to allow the execution of a purchase order, the carrying out of research of products on the Sites, the compilation and use of the profile on the Sites, the facilitation of the delivery of products with the communication data relating to numbers or contact addresses (e.g. telephone, email, addresses), participation in courses, etc. If the user submits an application through the "Work with us" section, or otherwise, the information concerning the CV and the relevant position will be collected, and may be used for evaluating you for employment with us, and if you are accepted, to establish and manage the employment relationship. - The data provided by third parties constitute all the personal data Eataly collects from other sources (postal service companies, couriers, data entry companies, etc.) to perform its services. Examples of data provided by third parties are the data related to updates or corrections received during delivery by couriers, transport partners or third parties, the data on web pages visited that we may receive from other commercial operators with whom Eataly collaborates for certain initiatives, the names of the recipients of the orders, if different from the buyer. Please note that if you provide us with the personal data of another individual, you must have their permission to do so. - Data collected automatically: these are browsing data and/or data collected using so-called "cookies" or other technologies such as tracking scripts and tracking pixels. During their normal operation, the computer systems and software procedures used to operate this Site acquire certain data whose transmission is implicit in the use of internet communication protocols. This information is not collected with the aim of linking it to identified users, although, by its nature, it might enable user identification through processing and linking with data held by third parties. This category of data includes IP addresses or domain names of computers used by persons who connect to the site, the URI (Uniform Resource Identifier) of requested resources, the time of request, the method used to submit the request to the server, the size of the file received in reply, the numerical code indicating the status of the reply provided by the server (successful, error, etc.) and other parameters regarding the user's operating system and computer environment.
6. DATA RECIPIENTS OR CATEGORIES OF RECIPIENTS
7. TRANSFER OF DATA TO OTHER COUNTRIES
The servers that make the Site available are located in Montreal and in Europe. Our hosting provider is based in the United States. This provider acts only on Eataly instructions and implements technical measures necessary on an ongoing basis to help keep your personal information secure. We may transfer personal data outside of Canada, including to the United States and Europe. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions. By providing us with personal data, you expressly agree to such international transfers. If personal data are transferred to countries outside Canada the transfers will take place in compliance with the provisions established by applicable laws in order to help ensure an adequate level of protection.
8. DATA RETENTION PERIOD
Eataly may store the personal data only for as long as is reasonably necessary taking into consideration the purposes for which we have collected it, such as our need to answer queries or resolve problems, provide improved and new services, comply with legal requirements under applicable law(s) or in the event of disputes and extraordinary claims that reasonably require the retention of personal data. This means that Eataly may retain your personal data for a reasonable period after you stop using Eataly services or stop using the Site. As soon as the personal data are no longer necessary for the purposes for which they were collected, Eataly will delete them, unless the law requires further storage, or the user has consented to the processing for a longer time, or when they are archived. In particular, following the deactivation of the account or, for unregistered users, of the completion of the order, Eataly will retain the personal data that are necessary to: - fulfill the requests of the authorities within their competence; - defend or assert any existing or potential claim; - handle any complaint regarding contracts or orders concluded. Regarding the data entered in the "Work with us" section, when submitting a job application online or by other means, if the application is not successful, such data will be stored in the system of the relevant Eataly branch for a maximum of 12 months, in order to allow us to evaluate the candidate for other positions. The user can oppose to this processing at any time by submitting a request to the contacts indicated in the section "Rights of the data subject".
10. RIGHTS OF THE DATA SUBJECT
You have the right to request access your personal data and to obtain confirmation of the existence or otherwise of your personal data, even if not yet registered, and to their request it be corrected if you believe it is not accurate. Each user has the right to object, in whole or in part, to the processing of personal data concerning him/her. The requests referred to in the previous point should be addressed to the data controller's contacts indicated in the "Data Controller" section below. The requests must be addressed to the relevant controller for the relevant activities. If you have doubts or if you want more information about the relevant data controller, contact the Customer Care. To help protect against fraudulent requests for access to your personal data, we ask you for information to allow us to confirm that the person making the request is you or is authorized to access your information before granting access. For example, we may require you to verify your identity before you access your personal data.
11. DATA CONTROLLER AND HOW TO CONTACT US
The Controllers of the data processing, depending on the activity performed/service provided, are: - Eataly Net USA LLC, with registered office in 43 W23rd St., New York, NY, United States with regard to (i) the processing activities on the Sites (e.g. operation of the Site, cookies, e-commerce, purchase of products and services from the Eataly virtual store), as well as (ii) the newsletters relating to the Eataly virtual store and, if authorized by the user for each relevant instance, other marketing activities concerning the Site. You may contact Mr. Emanuele Varva, Head of Ecommerce, at firstname.lastname@example.org. -Eataly Toronto Holding, registered office in 55 Bloor St West, Toronto, ON, Canada, with regard to (i) the processing activities in the stores in Canada, including in relation to the courses and events held there, as well as (ii) the newsletter relating to such stores or, if authorized for each relevant instance by the user, other marketing activities, and (iii) the processing linked to the evaluation of candidates applying for positions with Eataly Toronto Holding; You may contact Mr. Nico Dagnino, Store Director of Eataly Toronto at email@example.com - Other companies of the Eataly Group, relevant to the stores managed by them.
Our services are not intended for children. Despite this, if you are the parent or legal guardian of a child under 13 who has provided us with personal data themselves, you may ask to review or delete this information.
13. THIRD PARTY LINKS
14. HOW TO CONTACT US
If you have doubts or if you want more information about the relevant data controller, or for any matters regarding the processing of your personal data and the exercise of your rights deriving from applicable laws, you can contact us in the following ways: by e-mail to: firstname.lastname@example.org by telephone at +1 437-374-0250 from 9.00 am. to 10 pm EST time. by mail to the attention of Legal Department at 55 Bloor St West, Toronto, ON, Canada